ALL fields are required.
When your enrollment concluded, National Payment Card made a small deposit and a small withdrawal to the bank account you provided.
The amount of deposit and the amount of withdrawal are included on your bank account activity and are identified as an ACH deposit and withdrawal under the name National Payment Card. You will need these deposit and withdrawal amounts to complete your card enrollment.
Thank you for enrolling in the Payment Card program processed by National Payment Card Association. Your bank account has been verified and your Payment Card is now active. You can now start saving every time you pay with it.Ready to add a card?
If you have another card and would like to register it now, please login to the Member's Portal and click on the "Add Card Now" button. If you would like to add a card but don't have it now, don't worry. Just call us at the number below after you've picked up a card at an E-Z Stop store.
Call National Payment Card Customer Service at 877-403-2222 if you have any questions or require customer support. You may also contact Customer Service by email.
About National Payment Card
National Payment Card Association is a payment settlement network for participating merchants using the Federal Reserve Automated Clearing House (ACH) network. Merchants have chosen National Payment Card as a payment processor because of its substantially lower processing costs compared with their current charges from credit and debit card companies. In turn, a merchant provides their customers with rewards for using this payment method. The rewards may be in the form of discounts or points. The reward is funded by the gas station operator through his reduction in processing costs. Your enrollment and use of the Payment Card helps both you and the merchant control the rising cost of gasoline.
Information we collect
In order to operate the Payment Card services, National Payment Card must ask you to provide us with information about yourself and your checking account. The information we request includes your name, address, email address, driver license number, government-issued ID number, loyalty card number, and checking account information.
Updating account information
National Payment Card will not modify your information without your permission, except in the case of correcting an obvious error (such as your zip code). You are responsible for keeping your financial account information with the enrolled bank account up to date. You may update or correct your information at www.npcmember.com at any time.
Information we may disclose
National Payment Card may disclose information on purchases that you make to our participating merchants as permitted or required by law, including companies that perform marketing services for us or with whom we have joint marketing agreements. These agreements allow us to extend the value of your membership or provide you with special savings. Information will normally be limited to name, address and/or email address.
At National Payment Card, maintaining your trust and confidence is our top priority. We do not sell or rent non-public personal information about our members or former members. We do not share non-public personal information about our members or former members with non affiliated third parties except where required or permitted by law. We carefully manage and safeguard information among our companies and affiliates.
We restrict access to your non-public information to those employees or affiliates who need such information in order to provide products, customer or collection services. In compliance with federal regulations, we maintain physical, electronic, and procedural safeguards designed to guard and prevent misuse of your non-public personal information.
Use of driver license magnetic stripe
By applying for membership to National Payment Card and enrolling your driver license information, you have voluntarily provided certain personal information to National Payment Card in order to participate in this program. No information will be taken from your driver license's magnetic stripe at participating merchants to create a database. Your driver license will be used only to verify your identity as a participant in the program.
Notification of Changes
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from National Payment Card to you. We retain these records in order to measure and improve our customer service and to investigate potential fraud and violations. We may, over time, delete these records as permitted by law.
Email Customer Service
You may also write to us at:
National Payment Card Association
Attn: Customer Service
4171 W. Hillsboro Blvd. Suite 5
Coconut Creek, FL 33073
This policy was last updated on 03/02/2010.
Enrollment Terms and Conditions
This agreement ("Agreement") is made by and between the person named in the "Payment Card Enrollment Application" ("you", "your", or "yours") for the use of the service offered by National Payment Card and National Payment Card Association, its affiliates, its subsidiaries or its assignees ("National Payment Card", "we", "our", "ours") and the Agreement governs your enrollment in and use of the National Payment Card System Services ("Service") described herein.
1. Acceptance Of Terms
2. Description of the Service
3. Enrollment Requirements
4. Enrollee Authorizations
6. Transfer and Closure of Accounts
7. National Payment Card's Proprietary Rights
(a) Where it is necessary for completing transactions; (b) In order to verify the existence of your access device for a third party, such as credit bureau or merchant; (c) In order to comply with government agency, court order, or other legal reporting requirements; or (d) If you give us your written permission.
9. Our Liability for Failure to Complete Transactions
(a) If, through no fault of ours, you do not have enough money in your account to make the transfer; (b) If a merchant refuses to accept your card; (c) If an electronic terminal where you are making a transaction does not operate properly, and you knew about the problem when you initiated the transaction; (d) If access to your account has been blocked after you reported your card or PIN lost or stolen; (e) If there is a hold or the funds in your account are subject to legal process or other encumbrance restricting their use; (f) If we have reason to believe the requested transaction is unauthorized; (g) If circumstances beyond our control (such as fire, flood or computer or communication failure) prevent the completion of the transaction, despite reasonable precautions that we have taken.
10. Warranty Limitation
11. Your Liability for Unauthorized Transfers
12. Error Resolution Procedures
(a) Tell us your name and account number (if any). (b) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. (c) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
IF YOUR CARD IS LOST OR STOLEN, NOTIFY US AT ONCE by calling 1-877-403-2222 or logging into your account at www.npcmember.com and clicking on “Lost Card?”.
If you make a claim seeking a refund or provisional credit from us, you warrant and represent that you have not made a claim for the same transaction or received a payment or refund from any other party including but not limited to your depositary financial institution or a Merchant. If you have received a payment or refund from any other party and you also receive a payment or refund for the same transaction from us, you hereby authorize us to immediately reverse the payment or refund given to you by National Payment Card.
National Payment Card Association
Upon termination of this Agreement:
Choice of Law and Forum - This Agreement is governed and interpreted under the laws of the State of Florida, United States of America, without giving effect to the conflicts of laws provisions of any jurisdiction. You consent and submit to the exclusive jurisdiction of the state and federal courts located in the state of Florida, United States of America, in all questions and controversies arising out of this Agreement or related to your use of the Service.
Waiver and Severability of Terms - The failure of National Payment Card to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision and the other provisions of this Agreement remain in full force and effect.
Survival of Claims - You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service must be filed within one year after such claim or cause of action arose or be forever barred.
Electronic Notifications - National Payment Card will provide you with all disclosures, policies, notices and other communications about the Service, including this Agreement, in electronic form, and National Payment Card will provide revisions and amendments to this Agreement, and such other information, including but not limited to information under Regulation E and other laws and regulations, electronically as a part of the Agreement or otherwise as a part of the Service. We will provide all future notices by posting them on our website or by email. By accepting this Agreement, you are also consenting to accept documents electronically that relate to all future transactions you conduct using this Service.
We will provide you with notices, amendments to this Agreement, and other communications in electronic form rather than in paper form. These electronic records will be stored for you to pick-up at National Payment Card's website at www.npcmember.com. National Payment Card will send you an email when a notice is first posted to the website, letting you know that a notice is now available to you for pick-up. The notices will be stored in the confidential section of National Payment Card's website and they wivia emailll be available to you for at least 180 dayvia emails following the date the notice is first posted for pick-up or the date National Payment Card sends the email to you, whichever is later. To access the notices, you will need to use the security procedures used as part of the Service. Paper copies of the electronic records described above will be made available to you only if you specifically request a copy. You can request a copy of an electronic record by contacting National Payment Card by phone at 1-877-403-2222 or via email.
After you have consented to this Agreement, you may withdraw your consent to receive electronic records at any time by contacting National Payment Card by phone at 1-877-403-2222 or via email. However, if you withdraw your consent to receive electronic records then your use of the Service will be terminated and you will no longer be able to use the Service.
Use of the Service requires National Payment Card to maintain your current email address. You agree to provide National Payment Card with any updated information needed in order for us to be able to provide you with electronic records from time to time and at any time. This includes, but is not limited to, providing National Payment Card with any changes to your email address by contacting us by phone at 1-877-403-2222 or via email.
In order to access, view, and retain electronic documents that we make available to you, you must have: Access to the internet via a personal computer installed with a web browser software
You may print and retain a copy of the Agreement or any other notices or communication; however, we only provide these documents electronically. You can obtain a copy of the most recent agreement at a later date by going to the disclosure section on the login screen.
If National Payment Card changes the minimum hardware or software requirements needed to access or retain electronic records, and the changes creates a material risk that you will not be able to access or retain a subsequent record, then National Payment Card will let you know about the change(s) before the change(s) takes effect and let you know what the new requirements are.
By checking the authorization box in the Payment Card Enrollment Application screen you are thereby accepting and agree to be bound by the above terms and conditions. By providing your consent to this Agreement, you also confirm that you are able to access all of the disclosures, records and other information provided to you in electronic form.