Privacy Statement
National Payment Card Association dba ZipLine
About National Payment Card Association dba ZipLine
(NPCA)
ZipLine (NPCA) is a payment settlement network for
participating merchants using the Federal Reserve Automated Clearing House
(ACH) system (the “Services”). Merchants choose ZipLine (NPCA) as a payment
processor because its Services provide substantially lower processing costs
compared with charges from credit and debit card companies enabling a merchant
to provide brand loyalty by providing its customers with rewards for using this
payment method. The rewards may be redeemed for discounts or items for sale.
The reward is funded by the retailer/gas station operator through its reduction
in processing costs.
Information we collect
In order to properly provide the Services, it is necessary
to provide ZipLine (NPCA) with certain information about yourself and your checking
account. The requested information includes, but may not be limited to your
name, address, email address, driver’s license number, government-issued ID
number, loyalty card number, and checking account information.
Updating account information
ZipLine (NPCA) will not modify your information without your
permission, except in the case of correcting an obvious error (such as your zip
code). You are responsible for keeping your financial account information with
the enrolled bank account up to date. You may update or correct your
information at www.npcmember.com
or the member link provided on your merchant’s website at any time.
Information we may disclose
ZipLine (NPCA) may disclose to the merchant(s) with which
you transact business any information regarding your use of ZipLine’s (NPCA)
Services at the particular merchant(s)’ location(s), and to other entities as
permitted or required by law, including companies that perform marketing
services for us or said merchants or with whom we have joint marketing
agreements. These agreements allow us and our participating merchants to extend
the value of your membership or provide you with special savings. Information
will normally be limited to name, address and/or email address and purchase
history.
Third parties
At ZipLine (NPCA), maintaining your trust and confidence is
our top priority. Other than sharing information with participating merchants
for the purposes of your use of the Services at the merchant(s)’ location(s),
or as required or permitted by law, we do not share non-public personal
information about our members or former members with non-affiliated third
parties. We carefully manage and safeguard information among our companies and
affiliates.
Security
We restrict access to your non-public information to
participating merchants and those employees or affiliates who need such
information in order to provide products, customer or collection services. In
compliance with federal regulations, we maintain physical, electronic, and
procedural safeguards designed to guard and prevent misuse of your non-public
personal information.
Use of driver license information
By applying for membership to ZipLine (NPCA) and enrolling
your driver’s license information, you have voluntarily provided certain
personal information in order to participate in this program. No information
will be taken from your driver’s license's magnetic stripe at participating
merchants to create a database. Your driver’s license will be used only to
verify your identity as a participant in the program.
Notification of Changes
ZipLine (NPCA) may revise its privacy policy from time to
time. If we are going to use or disclose your personally identifiable
information in a manner materially different from that stated at the time we
collected the information, you will have a choice as to whether or not we use
or disclose your information in this new manner. Any material changes will be
effective only after we provide you, via e-mail, with at least 30 days’ notice
of the amended Privacy Policy. If you have cancelled your membership, you will
not be contacted with notification of the amended Policy and your personal
information will not be used or disclosed in this new manner.
We will post the amended Privacy Policy prominently on our website so that you are aware of what information we collect, how we use it and under what circumstances, if any, we may disclose it.
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes,
we retain such information electronically in the records of your account. We
will also electronically retain customer service correspondence and other
correspondence from ZipLine (NPCA) to you. We retain these records in order to
measure and improve our customer service and to investigate potential fraud and
violations. We may, over time, delete these records in accordance with our Data
Retention policy or as permitted by law.
If you have questions or concerns regarding any information in this privacy policy, please contact Customer Service:
Email: Customer Service <customerweb@nationalpaymentcard.com>
Phone: 1-877-403-2222
You may also write to us at:
ZipLine
Attn: Customer Service
300 Lock Road, Suite 202
Deerfield Beach, FL 33442
This policy was last updated on 11/18/2019.